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Ticket FAQs

Part 1:  Purchase of Tickets
Part 2:  Opening and Closing Ceremonies
Part 3:  Prices & Payment
Part 4:  Delivery & Collection of Tickets
Part 5:  Replacements, Refunds & Exchanges
Part 6:  Admission
Part 7:  Unauthorised Tickets or Resale
Part 8:  Venue Information
Part 9:  Venue Code of Conduct
Part 10:  Transportation
Part 11:  Accessible Seating
Part 12:  Specialty Client Groups
Part 13:  Others

Part 1: 

Purchase of Tickets

Q1 When will the ticket sales start? Click here to open
Q2 How many tickets will there be for the Singapore 2010 Youth Olympic Games? Click here to open
Q3 Where do I buy my tickets? Click here to open
Q4 I am not in Singapore, how do I buy my tickets? Click here to open
Q5 What are the types of tickets that will be available for sales? Click here to open
Q6 Where do I find out about the sports competitions available for booking? Click here to open
Q7 Do I need to buy tickets to watch the Preliminary Sessions? Click here to open
Q8 How do I know what athletes or teams are competing when I buy tickets? Click here to open
Q9 What is included in the ticket? Click here to open
Q10 Will there be tickets available for sale at the sports competition venues? Click here to open

Part 2: 

Opening and Closing Ceremonies

Q11 Why is there a balloting system for the Opening and Closing Ceremonies tickets? Click here to open
Q12 How will SYOGOC ensure consistency and fairness of the ballot system? Click here to open
Q13 How do I book an Opening/Closing Ceremony ticket? Click here to open
Q14 How many Opening/Closing Ceremony tickets can I ballot for? Click here to open
Q15 Can I make multiple ticket requests to increase my chances of getting the Ceremony tickets? Click here to open
Q16 I share an email address with my family and we all want to register for the chance to purchase Opening/Closing Ceremony tickets. Why can’t we use the same email address? Click here to open
Q17 If I change my mind about the number/ticket price category of Ceremony tickets, how can I change my request? Click here to open
Q18 When and how will I know if I am successful in the ballot to purchase the Ceremony tickets? Click here to open
Q19 How do I make payment for my Ceremony tickets if I am successful? Click here to open
Q20 The competition tickets come with a Singapore 2010 DBS Visa Prepaid Companion Card. Will I get the same Companion Card for the Opening and Closing Ceremonies as well? Click here to open

Part 3: 

Prices & Payment

Q21 How much will the Singapore 2010 Games tickets cost? Click here to open
Q22 What are the modes of payment accepted? Click here to open
Q23 What if I do not have a Visa card? Click here to open
Q24 Is it safe to use my Visa card? Click here to open
Q25 Can I bring my infant or child for the Games? Is there free admission for children below 2 years old? Click here to open
Q26 What is included in the ticket price? Is GST inclusive? Click here to open
Q27 Will concessions be available for senior citizens (above 60 years)? If yes, how do I prove my eligibility? Click here to open
Q28 Will concessions be available for students? If yes, how do I prove my eligibility? Click here to open
Q29 Will there be any family packages available? Click here to open
Q30 Are there any corporate or group discounts available? Click here to open

Part 4: 

Delivery & Collection of Tickets

Q31 Can I have my tickets delivered to me in Singapore or overseas? Click here to open
Q32 What are the charges for delivery? Click here to open
Q33 I have not received my ticket. Who should I contact? Click here to open
Q34 I am now booking my tickets from a country outside of Singapore. How do I collect the tickets? Click here to open

Part 5: 

Replacements, Refunds & Exchanges

Q35 Can I get a refund if I change my mind about watching the Games? Click here to open
Q36 What if my tickets get lost/stolen/mutilated? Click here to open
Q37 Will I get a refund if it rains on the event day? Click here to open
Q38 How do I get my refund for a cancelled event? Click here to open

Part 6: 

Admission

Q39 What does General Admission mean? Click here to open
Q40 Do I get to choose where I sit or stand? Click here to open
Q41 Will I still be able to enter into the competition venue after the game has started? Click here to open
Q42 Will I be able to re-enter into a venue after exiting? Click here to open
Q43 Once I enter the venue, can I go anywhere I want? Click here to open
Q44 Are tickets transferable? Click here to open

Part 7: 

Unauthorised Tickets or Resale

Q45 What do I need to do if I find out that my tickets are bought from an illegitimate source? Click here to open
Q46 I saw some tickets are on sales at an online auction site. Is it safe to purchase them? Click here to open
Q47 If I buy tickets, can I use them to market my business or as prizes in promotions or lucky draws for my club/charity/business? Click here to open

Part 8: 

Venue Information

Q48 Will the sports competition venues be sheltered? Click here to open
Q49 Is there a dress code? Click here to open
Q50 Is food & beverage allowed inside the venue? Click here to open
Q51 Will there be any food & beverage kiosks located within the sports competition venue? Click here to open
Q52 What kind of food and beverages will be sold? How will they be priced? Click here to open
Q53 Will there be any official event merchandise on sales at the sports competition venues? Click here to open
Q54 Can I take photos or videos inside the venue? Click here to open

Part 9: 

Venue Code of Conduct

Q55 I am supporting my national team. Can I bring in the national flag, horns, drums and loud hailers to cheer for my team? Click here to open
Q56 I am bringing my child on a baby stroller. Can I bring the baby stroller into the seating gallery? Click here to open
Q57 Can I bring pets along for the Games? Click here to open
Q58 Is there a designated smoking area in the venue? Click here to open

Part 10: 

Transportation

Q59 How do we use the Singapore 2010 DBS Visa Prepaid Companion Card? Click here to open
Q60 Will there be any free shuttle bus service provided to the competition venue from MRT station/bus interchange? Click here to open
Q61 Where can I find out about the pickup locations and schedule of the shuttle bus services? Click here to open
Q62 Will we be able to drive to the competition venue? Click here to open
Q63 Will parking be free at venues with parking facilities? What are the parking charges? Click here to open
Q64 What time will the public transport be operating till? Click here to open

Part 11: 

Accessible Seating

Q65 Will there be any accessible seats for the Games? Click here to open
Q66 How do people with disability book appropriate seats at the Singapore 2010 Games? Click here to open
Q67 Do I need to purchase additional tickets for accompanying companions for wheelchair-bound spectators? Click here to open
Q68 Are the venues wheelchair-friendly? Click here to open
Q69 I get around with my wheelchair but prefer to sit on the venue seats and have my wheelchair parked right next to me, it is possible? Click here to open
Q70 I don’t feel secured leaving my wheelchair to a porter and far way from me. Is there a special section for wheelchair patrons? Click here to open

Part 12: 

Specialty Client Groups

Q71 Do members of the Olympic Family get priority to buy tickets? Click here to open
Q72 Do members of the Olympic Family enjoy discounts get? Click here to open
Q73 My family member is involved in the Singapore 2010 Games. How can I get tickets? Click here to open

Part 13: 

Others

Q74 Can I still be part of the Singapore 2010 Games experience without buying a ticket to an event? Click here to open
Q75 Are there any free competition events that I can attend? Click here to open
Q76 Will the competitions be telecast "live" on TV? Click here to open


Last Updated:12 Aug 2010, 12:34 GMT+8

1.8 million litres of beverages are prepared for Singapore 2010.