The Singapore Youth Olympic Games Organising Committee (SYOGOC) has established the following terms and conditions under this TICKET HOLDER LICENCE AGREEMENT (hereinafter known as the “Agreement” which shall include any amendment to the Agreement that is posted on the website described below) regarding the use of Tickets for admission to the Events and Sessions from 12 August to 26 August of the Singapore 2010 Youth Olympic Games.

Any individual possessing a valid Ticket shall be deemed a holder of the Ticket for the purposes of the Agreement.

The terms and conditions of the Agreement describe the rights and liabilities of a Ticket Holder and apply to the sale of all Tickets issued and are subject to any other rights and liabilities in any other term or condition which SYOGOC may establish from time to time.

The Agreement is available on the official website of the Singapore 2010 Youth Olympic Games at www.singapore2010.sg and at ticket counters authorised by SYOGOC. Any amendment to the Agreement will also be available at the same website.

By accepting a Ticket, the Ticket Holder confirms that he/she has understood and accepted each of the terms and conditions contained in the Agreement and such other terms and conditions which SYOGOC may establish and which will be posted on the same website which the Ticket Holder undertakes to be informed before using the Ticket. The Ticket Holder have the sole responsibility for complying (or causing any relevant third party to comply) strictly with the terms and conditions of the Agreement.

In the Agreement unless the context otherwise requires:

1.1 "Authorised Ticket Counters" means locations or service counters authorised by SYOGOC to sell Tickets.

1.2 "Code of Conduct" means the terms and conditions described in Clause 7 below.

1.3 "Event" means any competition or ceremony of the Singapore 2010 Games held at a Venue and for which Tickets are sold and issued by SYOGOC or third parties appointed by SYOGOC.

1.4 "IOC" means the International Olympic Committee, including its officers, members, directors, senior employees, staff, consultants, agents, representatives and volunteers.

1.5 "NOC" means National Olympic Committee.

1.6 "Session" means the scheduled date and period of time of a session of an Event for which a relevant Ticket corresponds.

1.7 "Singapore 2010 Games" means the Singapore 2010 Youth Olympic Games.

1.8 "SYOGOC" means the Singapore Youth Olympic Games Organising Committee, including its officers, managers, employees and volunteers.

1.9 "Ticket" is the revocable licence granted by SYOGOC after payment is received for admission to a Venue to view a Session or Event.

1.10 "Ticket Holder" means a person who is a holder of a Ticket and presents it for admission to a Venue for a Session or Event to which the Ticket corresponds.

1.11 "Ticketing Service Provider" means a service provider appointed or authorised by SYOGOC to issue Tickets.

1.12 "Venue" means the location where a Session or Event is to be held, where Tickets or other forms of valid credentials issued by SYOGOC are required for entry.

1.13 The headings in the Agreement are inserted for convenience only and shall be ignored in construing the Agreement.

1.14 Words denoting the singular number only shall include the plural and vice versa and references to natural persons shall include bodies corporate and references to natural persons shall include bodies corporate and the use of any gender shall include any other gender that may be appropriate

1.15 No provision of the Agreement shall be construed adversely to a party solely on the ground that the party was responsible for the preparation of the Agreement or that provision.

2.1 Tickets for the Singapore 2010 Games may only be purchased from the Singapore 2010 Games official website, Singapore 2010 Games Ticket Booking Hotline and Authorised Ticket Counters.

2.2 Ticket sales are subject to availability and sold on a first-come-first-served basis.

2.3 SYOGOC reserves the right to establish and impose limits on the number of Tickets which may be requested or allocated for each Session or Event or on an aggregate basis. Where the limits are exceeded, SYOGOC may decline to fulfill the request, whether in full or part.

2.4 All Ticket sales are final and no exchange, cancellation or refund will be permitted thereafter except pursuant to the postponement or cancellation of an Event or Session as provided in the Agreement.

2.5 SYOGOC is not obliged to replace Tickets under any circumstances, including, but not limited to, the loss or theft of the Ticket. SYOGOC reserves the right, however, to replace a Ticket which has been lost or stolen and charge a fee for that replacement, in its sole discretion. SYOGOC reserves the right not to replace Tickets where seating is not allocated or if the Ticket Holder's details cannot be verified.

2.6 Tickets obtained through channels other than those referred to in Clause 2.1 or 2.2 above come with the risk that such Tickets may have been previously lost or missing, stolen, counterfeited, damaged, illegible or obtained through unauthorised means. SYOGOC reserves the right to refuse entry to the holders of such Tickets to the Venues without being liable to make any refund or compensation.

2.7 The Ticket Holder acknowledges and agrees that SYOGOC will collect and have access to personal information of Ticket Holders, which is necessary for SYOGOC for the purposes of organising and promoting the Singapore 2010 Games and any Event. In particular, SYOGOC may collect the name, address and telephone number of each Ticket Holder for the purposes of coordinating the seating and/or viewing arrangements at Events and for conducting research, marketing and promotional activities in relation to the Singapore 2010 Games. Each Ticket Holder consents to receiving promotional and marketing material from SYOGOC, including via electronic messages (e.g. email, SMS etc). Such consent may be withdrawn upon notification by such medium or means accepted by SYOGOC.

2.8 Purchasers of Tickets who are under 18 years of age should seek parental consent before purchasing Tickets. By purchasing a Ticket, the purchaser confirms and certifies that he is at least 18 years of age and that he understands the terms and conditions and effect of the Agreement.

3.1 Full payment must be made before any Ticket is issued.

3.2 Payment may be made only by VISA or cash. Cheque payments may be accepted for specific client groups or bulk purchases, subject to approval by SYOGOC.

3.3 For internet and hotline customers, where Tickets are not issued at the time of purchase and customers opt for delivery service, Tickets will be delivered either by local or international registered mail options that will require a signature upon receipt (Separate delivery charges may apply). Customers are responsible to provide accurate mailing addresses and arrangements for authorised representatives to be present to receive delivered Tickets. SYOGOC shall have no obligation or liability whatsoever for failure of delivery.

3.4 For internet and hotline customers, where Tickets are not issued at the time of purchase and customers opt for self-pickup at Authorised Ticket Counters, Tickets must be collected from Authorised Ticket Counters (Separate handling fees may apply). Customers are solely responsible for the collection of Tickets via the collection mode indicated upon purchase, and according to the stipulated deadline given. SYOGOC shall have no obligation or liability whatsoever to customers who fail to collect their Tickets by the stipulated deadline.

3.5 Upon the receipt of the Ticket, the Ticket Holder is solely responsible for the Ticket. A Ticket that is lost, mutilated or not produced at Venue entry point will not be replaced.

4.1 Resale or attempted resale of any Ticket at any price value is strictly prohibited. A Ticket sold in this manner will be cancelled or invalidated without refund or compensation and the Ticket Holder will be refused admission.

4.2 The Ticket must not be used for any political, religious, commercial, advertising or promotional purposes without prior agreement and written approval by SYOGOC. If such approval is obtained, the use of SYOGOC's trademarks and other intellectual property is subject to SYOGOC's written consent.

5.1 Travel to and from a Venue is the sole responsibility of the Ticket Holder and therefore no refund or exchange will be permitted due to alteration, late arrival, unavailability, postponement or cancellation of transport services by land, air or sea.

5.2 For general admission Events or Sessions, there will be strictly no reservation of seats and Ticket Holders holding Tickets or without a seat number will be seated on a first-come-first-served basis within the designated seats or sections.

5.3 The Ticket Holder must at all times occupy the seats or sections designated as stipulated on the Ticket. They may not stand or sit on the corridors, aisles, or steps at a Venue except for the purpose of making their way to or from the designated seating areas.

5.4 Any authorised impression or map of an Event or the Singapore 2010 Games is provided as a guide only to the approximate location of the seats, viewing areas and other conveniences and attractions in and around a Venue and may not be drawn to scale. SYOGOC reserves the right to determine actual and final location of the details concerning seating, viewing areas and other conveniences and attractions without prior notice. The Ticket Holder acknowledges and accepts that he does not place any reliance on such impression or map of an Event or the Singapore 2010 Games when purchasing Tickets.

5.5 SYOGOC will endeavour to arrange seating at Venues that do not obstruct views or have limited leg room, subject always to availability. Ticket Holders acknowledge that such seats may not be available and natural or man-made obstructions (including objects or structures put up by SYOGOC, IOC or the associated entities) may impede or restrict viewing. The Ticket Holder who had originally been assigned a seat without any obstructed view or limited leg room further acknowledges that last minute changes in the seating arrangements may result in such Ticket Holder being assigned seats with obstructed views or limited leg room, in which case, SYOGOC will endeavour to procure alternative seating arrangements for such Ticket Holder. For the avoidance of doubt, no refund or compensation will be given to the Ticket Holder in lieu of such alternative seating arrangements.

6.1 Tickets are issued as a means of identifying persons to whom the right to attend a Session or Event in a Venue has been granted by SYOGOC.

6.2 All spectators, regardless of age, must have a valid Ticket to enter a Venue for the Session or Event to which the Ticket relates. Infants in arms or children without a Ticket will not be admitted.

6.3 The Ticket must be produced for inspection by SYOGOC at any time upon SYOGOC’s request. Failure to produce a Ticket by a person found within any Venue in respect of which a Ticket is required, will be a ground for removal of the person from that Venue.

6.4 All Ticket Holders will undergo Ticket validation as a mandatory condition for access to a Venue.

6.5 For the safety and security of all persons, security checks on persons and belongings will be conducted as a condition of entry. To facilitate security checks, the public is discouraged from bringing unnecessary items into the event venues.

6.5.1 Possession of prohibited items in public without a permit is an offence under Singapore laws. Prohibited items include but not limited to firearms, inclusive of replica firearms and toy guns; ammunition or parts of ammunition; explosives (including explosive precursors) and corrosive substances; signal flares; sharp weapons such as machetes, swords, parangs, gravity or flick knives, daggers, bayonets, spears, Nanchakus, Knuckle-dusters and bicycle chains; Stun Guns and Pepper Sprays; Handcuffs and Batons; fireworks, etc

6.5.2 Restricted items including but not limited to the following are generally not allowed to be carried into the venues unless specifically allowed at particular venues. Refer to respective venue’s list of restricted items which differs slightly from venue to venue depending on which items are permitted for use for different sports. The restricted items include but not limited to: Fragile items and containers, including but not limited to cups, bottles, cans, glassware, thermos mugs and flasks, ice boxes; Musical instruments, including but not limited to performing instruments, whistles, horns, drums, amplification equipment etc; Food and beverages brought from outside; Carry-on bags, suitcases and handbags, which are too big to carry to the stands. This may affect the comfort and enjoyment of other spectators; Flagpoles or any other similar items; Unauthorized banners and slogans, including but not limited to any promotion and display materials containing such contents as commerce, religion, politics, products, services etc; Sharp items including knives, cutters and blades, scissors, letter openers or any item that could be used as a weapon including workmen tools, bats, cue poles; flammable substances/liquid (including aerosol cylinders and gas lighters); Animals (except for guide dogs and other service animals); Any vehicles except baby strollers and wheelchairs, including but not limited to electric bicycles, mini-motorcycles, bicycles, scooters, skateboards, roller skates, etc; Other items that may interfere with and/or distract the attention of athletes, technical officials and coaches, interfere with Olympic electronic signals, hinder the progress of games or disturb other spectators’ enjoyment of the games, including but not limited to distress signals, loud hailers, radiograms, laser devices, loudspeakers, interphones (walkie-talkies) and radio equipment, etc; Wireless equipment not approved by Infocomm Development Authority of Singapore (IDA), which could potentially interfere with the wireless signal of the Singapore 2010 Games.

6.6 The Ticket is a revocable licence. Under any of the following circumstances, SYOGOC has the right to revoke the Ticket, refuse admission, or remove the Ticket Holder from a Venue, without liability to replace or refund a Ticket or provide other compensation:

6.6.1 Presentation of Ticket that is previously missing, lost by or stolen from original owner, or is counterfeit, damaged or illegible

6.6.2 Presentation of Ticket that was obtained through illegal or unauthorised channels

6.6.3 Failure to comply with any or all of the terms and conditions of the Agreement

6.6.4 Refusal to undergo security inspection of person and possessions

6.6.5 Disturbance or attempt to disrupt the smooth and orderly progression of the Singapore 2010 Games

6.6.6 Disturbance or infringement on other people's enjoyment of the Singapore 2010 Games, or their comfort or safety

6.7 A Ticket Holder will be granted one admission to one Session or Event as stipulated on the Ticket. If a Ticket Holder exits a Venue for any reason, a re-entry tag will be made available. The re-entry pass, tag or stamp is only valid for the duration of the Session or Event to which it relates and is non-transferable.

6.8 The re-entry pass, tag or stamp together with validated Tickets must be presented upon re-admission and upon request at the stipulated entrance(s) or access points and the Ticket Holder will be required to undergo security check procedures again upon such re-admission.

6.9 SYOGOC reserves the right to refuse re-entry to Ticket Holders at Venues holding key Events, such as the Opening and Closing Ceremonies of the Singapore 2010 Games where spectators are expected to remain in the Venue throughout the Event.

7.1 For the comfort and safety of spectators, athletes and staff, the following is a list of activities that are restricted or prohibited (as the case may be) at any Venue, Session or Event:

7.1.1 The prohibited activities/behaviour include but are not limited to: reservation of seats; smoking; crossing over the guardrail, treading on the seats or throwing items to the field of play or spectators stands; carrying baby strollers into seating area (strollers can be deposited at the Information service booth.); entering non-spectator areas where games accreditation is required such as hospitality area, staff area and the Field of Play, etc; opening of umbrellas in seating area such that the umbrellas block the view of fellow spectators; collectively use and/or display of banners, accessories and/or attire with obvious commercial, political and/or religious signs or messages; any unauthorised publicity, promotion or display, fund-raising activities, preaching of religion or distribution of any giveaway or product, free of charge or otherwise, and any form of betting or gambling activities; blocking the passage or obscuring other spectator’s view in the seating area; unauthorised video and/or audio recording or photography for commercial purposes; other behaviours that may distract the attention of athletes, technical officials and coaches, hinder the progress of the Singapore 2010 Games or cause undue disturbance to other spectators, including but not limited to the use of flashlight or flash photography during Events or Session and non-compliance with the directions or instructions of the work staff, etc. of a Venue; dangerous or disruptive behaviour including but not limited to public drunkenness, fighting, threatening venue staff, spitting; showing of flags of non-competing NOCs, countries or regions of the Singapore 2010 Games or, flags over two square metres (i.e. two metres in length and one metre in width) with the objective of making a statement (political or religious) in public.

7.1.2 The items listed in Clause 7.1 are not exhaustive and the complete and updated terms of the Code of Conduct is available on the Singapore 2010 Games official website, and at Venues and/or areas designated by SYOGOC. SYOGOC has the exclusive right to determine what items may be taken into the Venue by the Ticket Holder at the point of entry.

7.1.3 Storage of personal items is not available at any Venue.

7.2 All Ticket Holders agree to abide by all rules and safety regulations established by SYOGOC at each Venue. Any Ticket Holder refusing inspection or failing or refusing to abide by Venue rules and regulations may be refused entry or be removed from the Venue, without refund or compensation.

7.3 All persons (other than police or security officials) are prohibited from transporting into a Venue any firearm, ammunition, dangerous weapon, explosive, chemical or incendiary device. Any person found with possession of any of the above item(s) will have the item(s) seized and may be subject to arrest and/or prosecution.

7.4 Any person found to have entered a Venue without a Ticket may be handed over to the authorities.

7.5 Ticket Holders found with prohibited items and restricted items inside a Venue may have such items confiscated. SYOGOC has no obligation to return confiscated items and no liability for the value of confiscated items. Any Ticket Holder found with prohibited items and restricted items may be removed from the Venue, without refund or compensation.

7.6 As a condition for entry to a Venue, each Ticket Holder grants perpetual permission to the IOC and SYOGOC and authorised third parties, without requirement of payment of any form, to use photographs, film, tape or other images of such Ticket Holder incidental to any live or recorded video display or transmission or reproduction in whole or part of the Event or Session which he attends. Each Ticket Holder agrees that images, videos and sound recordings of the Singapore 2010 Games obtained by such Ticket Holder with personal mobile phones, cameras, video and audio devices or other means will not be used for broadcast, publication, or any other commercial purposes under any circumstances, whether on the internet or otherwise.

7.7 The Ticket Holder shall not be allowed to engage in political, commercial, advertising or other promotional activities. The Ticket Holder shall not solicit contributions or distribute literature or flyers or promotional merchandise at any Venue or wear or bring political, advertising or other promotional or other commercial items or clothing into a Venue. Entry to a Venue will not be granted to any Ticket Holder who is wearing or carrying any form of political, commercial, advertising or promotional message. Religious and racial propaganda and demonstrations are prohibited inside or in proximity to a Venue perimeter. Violators will be subject to removal from a Venue without a refund or other compensation.

8.1 The Singapore 2010 Games programme schedule is subject to postponement, interruption, delay, cancellation due to adverse weather conditions or unforeseen circumstances. SYOGOC shall not be responsible for any claims, damages, losses or expenses arising from the cancellation of or changes to the Singapore 2010 Games or any Session or Event, except specified below.

8.2 SYOGOC reserves the right to change the date, time, Venue, participants and other relevant details of Sessions and will give prior notice if reasonably able to do so. Ticket Holders are advised to check the Singapore 2010 Games official website for updates.

8.3 If a Session is delayed (i.e. the Session does not commence at the original start time but is completed within the same Session on the same day), Ticket Holders may use their Tickets (full or ripped) for such Session to access to the Session that has been delayed. This is the sole and exclusive remedy to which Ticket Holders are entitled to for a Session that has been delayed under this Clause and no refund or exchange to other Sessions will be permitted.

8.4 If a Session commences as scheduled and is interrupted for any reason after such commencement, no refunds or other compensation will be made should SYOGOC determine that the Session has been substantially completed.

8.5 If a Session is interrupted for any reason and is rescheduled, and SYOGOC determines that the Session is not substantially completed, the Ticket Holder may retain their Ticket (full or ripped) for such Session for admission to the Session that has been re-scheduled. This is the sole and exclusive remedy to which the Ticket Holder is entitled to for a Session that has been re-scheduled and no refund or exchange to other Sessions will be permitted.

8.6 If a Session is cancelled for any reason (i.e. the Session is not held at all) and not re-scheduled, Ticket Holders may apply for a refund. Requests for exchanges to another Session may be entertained, subject to availability.

8.7 In all cases of permitted refunds, SYOGOC will only refund the face value of the Ticket and no interest thereon will be paid.

8.8 There will be no on-site refunds for any Sessions that are cancelled. Ticket Holders must surrender their Tickets (full or ripped) for such Session to SYOGOC with a signed refund application form (available on the Singapore 2010 Games official website) by mail, no later than 27 August 2010 for processing. Refunds will be made to customers in their original mode of payment. SYOGOC or the appointed Ticketing service provider will contact customers accordingly regarding refunds.

8.9 For avoidance of doubt, SYOGOC will not accept applications for refunds if Ticket Holders fail for any reason to attend a Session to which the Ticket relates.

9.1 The Ticket Holder assume all risks and dangers incidental to and associated with the attendance at each Session, whether at an outdoor or indoor Venue, and whether occurring prior to, during or after the Session.

9.2 The conditions at the Venues may vary, including but not limited to access, seating, protection from the elements, terrain and facilities available. By accepting a Ticket and/or attending an Event or Session, the Ticket Holder acknowledges that there are inherent risks involved in traveling to and being present at Venues and are deemed to have understood and accepted all applicable conditions and any accompanying risks, obligations and responsibilities. The Ticket Holder also assumes all risks of property loss or damage at any Venue.

9.3 The Ticket Holder is advised to strictly comply with the warnings and shall observe usual standards of behaviour and exercise caution and assume responsibility for their personal safety while at Venues.

9.4 The Ticket to Sessions or Events is provided by SYOGOC on an "AS IS" basis without warranties or representations of any kind, either expressed or implied, other than those warranties that are implied by and incapable of exclusion, restriction or modification under Singapore law. In no event will SYOGOC or any other person involved in any way with SYOGOC’s administration and management of the Singapore 2010 Games be liable for any damages, including without limitation, direct, indirect, incidental, special, consequential or punitive damages, or for lost profits, claimed by any Ticket Holder in connection with any of the matters covered by the Agreement.

9.5 The Ticket Holder hereby waives, releases and discharges SYOGOC, the IOC, and affiliated companies, vendors and sponsors, and participating athletes, and all employees, officers, agents, representatives and/or volunteers associated with the Singapore 2010 Games, and understands and agrees to hold harmless all of the persons and entities listed above, from any and all claims for damages for death, personal injury or property loss or damage including all costs and expenses which may result from the Ticket Holder’s attendance at the Venue or Session. It is further understood that this waiver, release and assumption of risk is binding on the Ticket Holder’s heirs and assigns.

9.6 In no event will SYOGOC or any other person involved in any way with the Singapore 2010 Games or the ticketing programme be liable for any damages, including without limitation, direct, indirect, incidental, special, consequential or punitive damages, or for lost profits, claimed by any Ticket Holder in connection with any of the matters relating to the Singapore 2010 Games or by the Agreement, whether for breach of contract, tortious behaviour, negligence, or any other cause of action, other than the exclusive remedy expressly stated in the Agreement.

9.7 SYOGOC reserves the right to amend the Agreement at any time and from time to time, such amendment to be effective as from the date it is posted on the Singapore 2010 Games official website or at the respective Venues.

9.8 All disputes relating to these terms and conditions in the Agreement shall be governed by and interpreted according to the laws of the Republic of Singapore. In addition, all disputes arising out of the Agreement may, at the option of SYOGOC, be brought in the courts of any competent jurisdiction. For the purposes of this Clause 9.8, the Ticket Holder irrevocably agrees that the Singapore courts have jurisdiction to settle any claims or disputes arising out of the Agreement.

9.9 A person who is not party to the Agreement will have no rights to enforce any of its terms and conditions under the Contracts (Rights of Third Parties) Act (Chapter 53B) of Singapore.

9.10 If any terms, condition or provision of the Agreement is held to be a violation of any applicable law, statute or regulation, the same will be deemed to be deleted from the Agreement and will be of no force and effect but the Agreement will remain in full force and effect as if such term, condition or provision had not originally been contained in the Agreement.